Frequently Asked Questions

Find the answers to the questions we get asked the most about Skustack

About

What is WMS?

A warehouse management system (WMS) is a software application that helps you efficiently maintain warehouse inventory and order fulfillment. With a WMS you are able to accurately track all your warehouse operations—from receiving purchase orders to picking and shipping. By knowing exactly where each item is located in your warehouse, you and your team are able to optimize your workflow and divide your time in the best possible way.

How is Skustack different from other WMS providers?

Skustack gives you the highest level of control over your inventory. Our innovative patented technology is designed to reduce the complexity of omnichannel inventory management and help you grow your business. Unlike other systems, Skustack lets you track physical inventory with no negative impact or delay to your other business operations.

What are Skustack’s key benefits?

With Skustack you can have full control over your inventory. Know what you have and where it’s located at all times. From receiving, through fulfillment, you can pinpoint any SKU across your warehouses, regions, and bins. Audit your inventory to maintain accuracy with our systematic cycle counting. See Skustack’s full list of features here.

Pricing

How much does it cost?

Get started with Skustack for just $350 per month for up to 3 users. Each additional user will cost you an additional $10 per month. Reach out to our team for more details.

Implementation

How do I get started?

All you need to do is pick a team name, fill in your company name, and the name of your point of contact.

How long does it take to set up Skustack?

With the Basic plan, you can set up Skustack right away and be up and running in no time. The Skustack Premium plan can take up to 2 weeks to setup.

Support

What type of Support do you provide?

Both of our plans have emergency 24/7 phone support and unlimited ticket support.

What devices does Skustack support?

The Skustack software works on almost all devices running Android level 5.0 and up. We do recommend using official Skustack devices. You can find them in our Store.

Can I use Skustack with my iPhone?

Currently, Skustack only supports android devices.

How many devices can I use?

You can use an unlimited number of devices and have an unlimited number of users no matter which plan you’re on — Basic or Enterprise.

How secure is my data with Skustack?

We take the security of our clients’ data very seriously. All of your data is stored on our secure servers and only you and your team have access to it.

Can Skustack be used without Bin management?

Skustack can be used even if you don’t use bins. A simple adjustment to the settings allows you to disable bins and bin related features.